Legal & Privacy
CompTIA Tech Career Academy's legal and privacy documents are set forth below. You can use the buttons or the navigation pane to the right to find the relevant documentation. If you have additional questions, you can email [email protected] or [email protected] for more information.
This policy describes how CompTIA collects, uses, and shares personal information. Please note: This policy does not cover the CompTIA store or careers page. You can view the privacy policies for the store HERE. You can jump to particular topics by going to the headings below:
Types Of Information We Collect.
Use And Processing Of Information.
How We Protect Personal Information.
Types Of Information We Collect.
The following provides examples of the type of information that we collect from you and how we use that information.
|Context||Types of Data||Primary Purpose for Collection |
and Use of Data
|Account Registration or Membership Application||We collect your name, contact information, and professional information such as your company or industry when you create an account. We also collect information relating to the actions that you perform while logged into your account.||We have a legitimate interest in providing account related functionalities to our users. Accounts can be used to save your preferences and transaction history.|
|Certification||We collect attendance records from events, meetings, or examinations, as well as the information you enter on exams (which may include video of you and your surroundings if you select the online testing option), customer service interactions, and any certification verification requests that you have made.||We have a legitimate interest in ensuring that our certification standards are being met, including when and how our members are verifying those certifications.|
|Cookies and Third-Party Tracking||We participate in behavior-based advertising, which means that a third party uses technology (e.g., a cookie) to collect information about your use of our websites so that it can provide advertising about products and services tailored to your interests on our websites or on other websites.||We have a legitimate interest in engaging in behavior-based advertising and capturing website analytics.|
|Demographic Information||We collect personal information, such as your age, gender, or location.||We have a legitimate interest in understanding our users and providing tailored services.|
|Email Interconnectivity||If you receive email from us, we use certain tools to capture data related to when you open our message, click on any links or banners it contains, and make purchases.||We have a legitimate interest in understanding how you interact with our communications to you.|
|Feedback/Support||If you provide us feedback or contact us for support, we will collect your name and e-mail address, as well as any other content that you send to us, to reply.||We have a legitimate interest in receiving, and acting upon, your feedback or issues.|
|Mailing List||When you sign up for one of our mailing lists we collect your email address or postal address.||We share information about our products and services with individuals that consent to receive such information. We also have a legitimate interest in sharing information about our products or services.|
|Mobile Devices||We collect information from your mobile device such as unique identifying information broadcast from your device and location when visiting our websites or using our application.||We have a legitimate interest in identifying unique visitors, and in understanding how users interact with us on their mobile devices.|
|Partner Promotion||We collect information that you provide as part of a co-branded promotion with another company. We may also have service providers collect information on our or our partners’ behalf.||We have a legitimate interest in fulfilling our promotions.|
|Website interactions||We use technology to monitor how you interact with our website. This may include which links you click on, or information that you type into our online forms. This may also include information about your device or browser.||We have a legitimate interest in understanding how you interact with our website to better improve it, and to understand your preferences and interests in order to select offerings that you might find most useful. We also have a legitimate interest in detecting and preventing fraud or other security incidents.|
|Web logs||We collect information, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the Internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors.||We have a legitimate interest in monitoring our networks and the visitors to our websites. Among other things, it helps us understand which of our services is the most popular.|
In addition to the information that we directly collect from you, we may also receive information about you from other sources, including third parties, our affiliates, or publicly available sources. For example, we may receive information on graduates from a university or an employer.
Use And Processing Of Information .
In addition to the purposes and uses described above, we use information in the following ways:
- To identify you when you visit our websites.
- To track your progress through our certification programs.
- To verify your certifications when requested by you or a third party.
- To provide training and services or to process returns.
- To improve our services and product offerings.
- To conduct analytics.
- To respond to inquiries related to support, sales, or other requests.
- To send marketing and promotional materials, including information relating to our products, services, sales, or promotions.
- For internal administrative purposes, as well as to manage our relationships.
Although the sections above describe our primary purpose in collecting your information, in many situations we have more than one purpose. For example, if you register for membership, we may collect your information to perform our contract with you. We also collect your information as we have a legitimate interest in maintaining your information after your membership concludes so that we can quickly and easily respond to any questions about your history with the organization. As a result, our collection and processing of your information is based in different contexts upon your consent, our need to perform a contract, our obligations under law, and/or our legitimate interest in maintaining our programs.
How We Protect Personal Information.
No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use commercially reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot absolutely guarantee the security of your personal information. If legally required and/or permitted by law to inform you of a breach to your personal information we may notify you electronically, in writing, or by telephone.
Some of our websites permit you to create an account. When you do you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account.
The following additional information relates to our privacy practices:
- Transmission Of Information To Other Countries. As a multi-national non-profit, we transmit information between and among our affiliates. Therefore, your information may be processed in a foreign country where privacy laws may be less stringent than the laws in your country. Nonetheless, where possible we take steps to treat personal information using the same privacy principles applicable to the law of the country where we first received your information. By submitting your personal information to us you agree to the transfer, storage, and processing of your information in a country other than your country of residence including, but not necessarily limited to, the United States. If you would like more information concerning our attempts to apply the privacy principles applicable of the jurisdiction where data originates to that of another, you can contact us using the contact information below.
- Third Party Applications/Websites. We have no control over the privacy practices of websites or applications that we do not own.
- Information for California Residents. California Civil Code 1798.115(c), 1798.130(a)(5)(c), 1798.130(c), and 1798.140 indicate that organizations should disclose whether certain categories of information are “sold” or transferred for an organization’s “business purpose” as those terms are defined under California law. You can find a list of the categories of information that we share here. Please note that because this list is comprehensive it may refer to types of information that we share about people other than yourself. If you would like more information concerning the categories of personal information (if any) we share with third parties or their affiliates to use for direct marketing, please submit a written request to us using the information in the "Contact Information" section below.
If you have any questions, comments, or complaints concerning our privacy practices please contact us at the appropriate address below. We will attempt to respond to your requests and to provide you with additional privacy-related information.
If you are dissatisfied with our response, and are in the European Union, you may have a right to lodge a complaint with your local supervisory authority. EU data subjects may also inquire about our privacy practices by contacting us as set forth below:
CompTIA UK Ltd.
1 Ropemaker Street
London, England EC2Y 9AW
Last Revised: January 31, 2022
Effective Date: January 31, 2022
Family Educational Rights and Privacy Act (“FERPA”) Notice for CTCA Students
The Family Educational Rights and Privacy Act of 1974 (“FERPA”) is a federal law that protects the privacy of student education records and gives students and their parents certain rights regarding those educational records.
CompTIA Tech Career Academy (CTCA) maintains basic student records that describe and document their work and progress. These education records often include permanent and local addresses, admissions records, enrollment status, course grades, reports and evaluations, completion of requirements, progress toward certification, and other correspondence with or concerning the student.
Right of Access
For maximum utility, student records must be accurate and complete. These rights below apply to the student or the student’s parent or legal guardian in cases where the student is under 18 years of age. CTCA students may request access to their own education records and may rectify and add to them for additional clarification. CTCA students can request access to their education records by contacting [email protected]. CTCA students may submit a written request identifying the specific record or records he/she wishes to inspect. CompTIA will provide a response within 45 days of receiving the request. When a record contains information about more than one student, the requesting CTCA student may only inspect and review the portion of the record relating to him or her. CTCA students are not permitted to view letters and statements of recommendation to which they waived their right of access, or that were filed prior to January 1, 1975.
CTCA students should direct any questions they have about the accuracy of records to [email protected]. If questions remain, the request will be forwarded to privacy, legal, and IT. If necessary, where informal communications have not resolved the issues submitted, committee review may be necessary to resolve any issue concerning record accuracy.
Additional Student Rights under FERPA
Pursuant to both CompTIA policy and FERPA, CTCA students and former students have the right to:
- be fully informed of their rights under FERPA.
- inspect and review aspects of their education records that CompTIA maintains.
- exercise limited control over other people’s access to their education records.
- seek to correct their education records if they believe them to be inaccurate, misleading or otherwise in violation of their FERPA rights.
S.W., Washington, DC 20202-8520, in writing within 180 days.
FERPA “directory information” is student information that can be made publicly available without being considered an invasion of student privacy. Directory information includes name (including recorded name), local address, local phone, certificate status, email address, and enrollment status.
CompTIA does not typically disclose student directory information. However, a CTCA student may inform CompTIA if they wish to prevent disclosure of their directory information, which is known as putting in place a “FERPA Block.” To do so, a CTCA student must inform CompTIA of their decision in writing within 15 days of the course start date. CTCA students should be aware of the possible consequences of putting in place a FERPA Block, such as missed mailings, messages, and announcements or potential non-verification of certification status. CTCA students who have previously placed a FERPA Block on their directory information may reverse this decision by writing CompTIA.
Other Disclosures permitted under FERPA
In addition to allowing directory information disclosures, as set forth above, FERPA permits disclosure of educational records without a student’s knowledge or consent under certain circumstances. Disclosure, for example, is permitted to CTCA officials with a legitimate educational interest in the records, meaning that the person needs the information to fulfill his or her professional responsibilities, including instructional, supervisory, advisory, administrative, academic or research, staff support or other duties. “CTCA officials” may include faculty; administrators; clerical employees; professional employees; and/or independent contractors performing functions for CTCA. A student’s education record also may be shared with parties outside of CTCA under certain conditions, including, for example, in situations involving a health and safety emergency. In addition, CTCA may forward a student’s education records to other agencies or institutions that have requested the records and in which the student seeks or intends to enroll or is already enrolled so long as the disclosure is for purposes related to the student's enrollment for training or exam delivery.
If CTCA determines that a student has committed a disciplinary violation involving a violent crime, a sex offense, or cheating, it may also, if legally permitted, disclose certain information about the disciplinary case. The disclosure may include the student’s name, the violation committed, and the sanction imposed.
Last Revised: January 31, 2022
Effective Date: January 31, 2022
Effective Date: 02/14/2023
PLEASE READ THIS AGREEMENT CAREFULLY. BY USING THE SERVICES, YOU (“YOU,” “YOUR,” OR “USER”) AGREE TO THE TERMS OF THIS AGREEMENT. If you do not agree to be bound by the terms of this Agreement, please discontinue your use of the Services immediately.
PLEASE NOTE THAT THIS AGREEMENT CONTAINS PROVISIONS THAT GOVERN THE RESOLUTION OF DISPUTES BETWEEN WE AND YOU, INCLUDING AN ARBITRATION AGREEMENT, CLASS ACTION WAIVER, AND JURY TRIAL WAIVER THAT AFFECT YOUR RIGHTS. PLEASE SEE THE “DISPUTES; ARBITRATION” SECTION BELOW FOR COMPLETE DETAILS AND REVIEW IT CAREFULLY.
2. Copyright. Unless otherwise indicated, the copyright in the content of the Services, including the screens displayed on the Services and software used to provide the Services, is owned by CompTIA. You may not modify, copy, reproduce, republish, upload, post, transmit, perform, display, prepare derivative works based on, or distribute in any way any portion of the Services, including software used to provide the Services.
3. Availability of CompTIA Products and Services. CompTIA may, in its sole discretion, modify or discontinue the Services or any aspect thereof, including any information or materials contained in the Services, without prior notice and without liability. Services and products offered on the Services are not necessarily available in all geographic areas. Your eligibility to obtain particular services and products is subject to the final determination of CompTIA.
4. Purpose of the Services; Accuracy of Information. The information contained in the Services is for informational purposes only. We attempt to provide information that is complete, accurate and current. However, despite our efforts, information available on the Services may occasionally be incomplete, inaccurate or out of date. Accordingly, you should not rely on information contained in the Services. Such information is not intended to replace, and should not be interpreted or relied upon as professional advice from CompTIA, whether legal or otherwise. Please consult with your own professional experts for all advice concerning legal matters, human resource matters, and the like that may be discussed in the Services.
5. Usage. The Services are accessible to you through a computer or other access device. The content of the Services may include information, editorial content, chat rooms, and links to other websites. You are responsible for all charges associated with accessing the Services.
6. Access to Certain Portions of the Services. Access to certain portions of the Services is restricted and personal to individual members of CompTIA, holders of certain CompTIA certifications, or others. To become eligible to access any such portions of the Services, you may be required to create an account or give CompTIA certain information. If you create a user account on the Services, you must do so only for yourself and in your own name. You agree to provide true, accurate, and complete information and to update this information when it changes. You must not impersonate any person or entity or otherwise misrepresent your identity or affiliation. If you provide any information that is untrue, inaccurate, outdated, incomplete, or misleading, or if CompTIA suspects that you have provided any untrue, inaccurate, outdated, incomplete, or misleading information, CompTIA may, in its sole discretion, suspend or terminate your membership, certification status, and/or right to access all or part of the Services. If you have a user ID and/or password to enable you to access restricted portions of the Services, you must not permit use of your user ID or password by any other person. You are solely responsible for maintaining the confidentiality of your ID, password, and other account information. You will be responsible for all usage of the Services made with your user ID and or password. You agree that you will notify CompTIA immediately of any unauthorized use of your password, user ID, or account, or any other breach of security. You agree that you will log off of the Services immediately when you are finished using it in order to prevent fraud or other use by other persons. CompTIA may, in its sole discretion, suspend or terminate any user account in the name of a group or organization or that it determines to have been used by multiple individuals.
7. Restrictions on Usage. As a condition to your right to use the Services, you will not: (a) engage in any activity that disables, interrupts the Services or otherwise impedes their operation or limits their availability to others; (b) alter in any way the content of the Services; (c) circumvent or disable any access control or security features of the Services; (d) scrape or frame the contents of the Services; (e) decompile, disassemble or reverse engineer any software used to provide the Services; (f) use the Services to post or otherwise disseminate any unlawful, threatening, defamatory, offensive, obscene, vulgar, pornographic, profane, indecent, or fraudulent communication of any kind, as determined by CompTIA in its sole discretion; (g) use the Services to post or otherwise disseminate any communication that infringes or dilutes any intellectual property or that violates any person’s rights of privacy or publicity; (h) use the Services to transmit any virus, bot, worm, Trojan horse, or other harmful software; (i) use the Services to post or disseminate any communication that encourages or assists any other person to engage in illegal activities; (j) use the Services or any information contained in the Services to assist in any way with the transmission of unsolicited email messages to any other person; (k) impersonate any other person or entity or misrepresent any fact about yourself; (l) distribute, transfer, or disseminate any information derived from the Services through or onto a searchable, machine-readable database; (m) use the Services to collect information about other users of the Services; or (n) attempt to use the Services to gain unauthorized access to other computer systems or networks connected to the Services.
8. Monitoring by CompTIA. CompTIA has the right, but not the obligation to monitor the use of the Services. If CompTIA monitors the use of the Services, CompTIA may examine, copy, and record any information relating to your usage of the Services. CompTIA reserves the right to disclose any such information in order to comply with any law, regulation, or governmental request. CompTIA shall have the right, but not the duty, to remove any communication that CompTIA, in its sole discretion, finds to be objectionable or inappropriate.
9. No Warranties. THE SERVICES, INCLUDING THE INFORMATION AND MATERIALS ON THE SERVICES, ARE PROVIDED ON AN “AS IS” BASIS. COMPTIA DOES NOT WARRANT THE COMPLETENESS, ACCURACY, TIMELINESS OR ADEQUACY OF THE INFORMATION AND MATERIALS ON THE SERVICESAND EXPRESSLY DISCLAIMS LIABILITY FOR ERRORS OR OMISSIONS IN THE SERVICES. NO WARRANTY OF ANY KIND, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF NON-INFRINGEMENT OF THIRD PARTY RIGHTS, TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR FREEDOM FROM COMPUTER VIRUS, IS GIVEN IN CONNECTION WITH THE SERVICES.
10. Limitation of Liability. IN NO EVENT WILL COMPTIA BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES, LOSSES, OR EXPENSES, OR FOR ANY OTHER DAMAGES IN EXCESS THE GREATER OF THE AMOUNT YOU ACTUALLY PAY TO COMPTIA FOR USE OF THE SERVICES IN THE 12 MONTHS PRIOR TO A CLAIM OR $100, THAT IN ANY CASE ARISE IN CONNECTION WITH THE USE OF THE SERVICES OR ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE, EVEN IF COMPTIA OR REPRESENTATIVES THEREOF ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, LOSSES, OR EXPENSES. COMPTIA SHALL NOT BE LIABLE FOR ANY CONSEQUENCES OF YOUR RELIANCE ON ANY ADVICE, OPINIONS, STATEMENTS, OR RECOMMENDATIONS THAT APPEAR ON OR ARE DISSEMINATED THROUGH THE SERVICES. ANY SUCH RELIANCE IS AT YOUR OWN RISK. COMPTIA SHALL NOT BE LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER OF THE SERVICES. SOME STATES DO NOT ALLOW THE DISCLAIMER OR LIMITATION OF INCIDENTIAL OR CONSEQUENTIAL DAMAGES, SO THE DISCLAIMERS AND LIMITATIONS SET FORTH IN THIS SECTION MAY NOT APPLY TO YOU. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG IMPLIED WARRANTIES MAY LAST, SO THE LIMITATIONS SET FORTH IN THIS SECTION MAY NOT APPLY TO YOU. THIS SECTION GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS. THESE OTHER RIGHTS VARY FROM STATE TO STATE.
11. Acknowledgment of Warranty Disclaimers. You acknowledge and agree that CompTIA would not have made the Services available to you without the warranty disclaimers and the limitations on liability and remedy that appear in this Agreement.
12. Indemnification. You agree to defend, indemnify, and hold harmless CompTIA (including its affiliates) and their respective directors, officers, employees, and agents from and against all claims, actions, suits or proceedings, as well as any and all losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or accruing from (i) any material posted or otherwise provided by you that infringes any copyright, trademark, trade secret. trade dress, patent or other intellectual property right of any person or defames any person or violates their rights of publicity or privacy; (ii) any misrepresentation made by you in connection with your use of the Services; (iii) any noncompliance by you with the terms of this Agreement; and (iv) any claims brought by persons or entities other than you or CompTIA arising from or related to your access and use of the Services, including the information obtained through the Services.
13. Termination. CompTIA, at its sole discretion, and for any reason or for no reason, may terminate your password or your access to all or part of the Services, and may delete and discard any information that you have published, sent or received on or via the Services.
14. Trademarks. No CompTIA trademarks or trademarks owned by any other person that appear on the Services may be copied, downloaded, or otherwise utilized without the express written consent of the owner of such trademark.
15. Minors. If you permit any minor child to use the Services, you will be solely responsible for: (i) the online conduct of such minor child; (ii) the monitoring of such minor child's access to and use of the Services; and (iii) the consequences of any such usage.
16. Child Online Protection Act Notification. Pursuant to 47 U.S.C. Section 230(d), as amended, CompTIA hereby notifies you that parental control protections (such as computer software, hardware and filtering services) are commercially available for you to purchase. These protections may assist you in limiting access to material that could be harmful to minors. Information about purchasing such protections is available at
17. Infringement Policy. CompTIA has adopted a policy of terminating in appropriate circumstances the accounts of users of the Services who are repeat infringers of copyright. In addition, pursuant to 17 U.S.C. Section 512, as amended,
CompTIA has implemented procedures for receiving written notification of claimed copyright infringements and for processing such claims in accordance with the law. All claims of copyright infringement must be submitted to CompTIA in a written complaint
that complies with the requirements below and is delivered to our designated agent to receive notification of claimed infringement.
To submit any such complaint by mail, please use the following address:
3500 Lacey Road, Suite 100
Downers Grove, IL 60151
To submit any such complaint by e-mail, please use the following address: [email protected].
Any notification of claimed copyright infringement must include the following information:
- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
- Identification of the copyrighted work claimed to have been infringed.
- Identification of the material claimed to be infringing, along with information reasonably sufficient to permit CompTIA to locate such material.
- Information reasonably sufficient to permit CompTIA to contact the complaining party, such as an address, telephone number, and, if available, an e-mail address.
- A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
If you have a legal complaint other than a copyright claim, please send it to us at the following address:
3500 Lacey Road, Suite 100
Downers Grove, IL 60151
Your complaint should clearly identify the relevant issue and include information that we can use to contact you.
18. Public Information. If you post any material in any form on the Services, or disseminate any information through the Services, you will be deemed to grant CompTIA a worldwide, royalty-free, perpetual, irrevocable, transferable, sublicensable, nonexclusive license to use, reproduce, create derivative works of, make available, distribute, perform, display and in any other way exploit the material and information you provide for any purpose. Such material and information will be deemed to be public.
19. Notice. We may be required by law to notify you of certain events. You hereby acknowledge and agree that such notices will be effective upon our posting them in the relevant Service or delivering them to you by e-mail. If you do not provide us with an accurate and current e-mail address, we will not be responsible for failure to notify you.
20. Limit on Exportation. Unless otherwise specified, the Services are intended solely for use in the United States of America. CompTIA operates the Services from its offices in the State of Illinois, United States of America. CompTIA makes no representation that the materials on the Services are appropriate or available for use outside of the United States. Those who choose to access the Services from outside of the United States do so with this understanding and are responsible for compliance with local laws. Software that is used to provide the Services is subject to United States export controls. Access to the Services by persons in any country that is subject to a U.S. government embargo, or any person listed on a U.S. government “watch list” of prohibited or restricted persons, including the Specially Designated Nationals list published by the Office of Foreign Assets Control of the U.S. Treasury or the Denied Persons List published by the U.S. Department of Commerce, is also prohibited. By using the Services, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list.
21. Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the State of Illinois, U.S.A., without giving effect to any principles of conflicts of law.
22. Disputes; Arbitration. If you have any dispute with or claim against us (including our affiliates), or if we have a dispute with or claim against you, relating to the Services, a product or service purchased through the Services, this Agreement, or your use of the Services (a “Claim”), you and CompTIA each agree to attempt to resolve such Claim first through informal negotiation. If we do not resolve the Claim through informal negotiation, the Claim shall be resolved through binding arbitration or an individual action in small claims court in the U.S. county (or parish) of your residence or in DuPage County, Illinois. If neither of us chooses to resolve the Claim in small claims court, or the small claims court determines that it lacks jurisdiction to resolve the Claim, the Claim must be resolved solely by binding arbitration. Class arbitrations and class actions are not permitted under any circumstances, and a Claim between you and us shall not be consolidated with any claim involving a third party. You and we agree that the U.S. Federal Arbitration Act governs the interpretation and enforcement of this provision, and that you and we are each waiving the right to a trial by jury or to participate in a class action or class arbitration.
Before you commence an arbitration or file a small claims court action with respect to a Claim, you must first send to CompTIA a written notice of your Claim, and before we commence an arbitration or file a small claims court action with respect to a Claim, we must first send to you a written notice of our Claim (either a “Notice”). Your Notice must (i) be sent by certified mail; (ii) be addressed to: Legal Department, CompTIA, 3500 Lacey Road, Suite 100, Downers Grove, IL 60151; (3) describe the nature of your Claim; and (4) specify the damages or other relief you seek. If we and you do not then resolve the Claim within 30 days after we receive your Notice, either you or we may commence an arbitration or file a small claims court action to resolve the Claim.
Any such arbitration shall be administered by the American Arbitration Association (“AAA”) in accordance with AAA’s Consumer Arbitration Rules. Contact information for AAA, as well as copies of the Consumer Arbitration Rules and applicable forms, are available at https://adr.org/. In circumstances in which the Consumer Arbitration Rules provide for an in-person hearing, such hearing will take place in the U.S. county (or parish) of your residence, or otherwise in DuPage County, Illinois.
23. No Assignment by User. You may not assign any of your rights, obligations, or privileges under this Agreement without the prior written consent of CompTIA.
24. Severability. If any provision of this Agreement is deemed unlawful, void, or otherwise unenforceable, then that provision shall be considered severable from this Agreement. Such provision shall be enforced to the fullest extent allowed by law to achieve the intention of the parties. The severable provision shall not affect the validity and enforceability of any remaining provisions of the Agreement.
25. Waiver. No waiver of any provision of this Agreement will be effective unless set forth in a written instrument signed by the waiving party. No waiver of any breach or default shall be deemed a waiver of any subsequent breach or default.
26. Captions. The captions, titles, and subtitles used in this Agreement are used for convenience only and are not to be considered in construing or interpreting this Agreement
27. Entire Agreement. This Agreement constitutes the entire agreement between you and us and supersedes all prior agreements with respect to the subject matter hereof.
Using CTCA Trademarks
CompTIA Tech Career Academy and CompTIA Tech's certification program names and logos are registered trademarks. To help protect the integrity of our programs, CompTIA Tech asks that those who refer to our Marks (as defined below) and use our logo adhere to the following guidelines:
Trademark Usage and Style Guide for use on the Web and in Print Materials
The parameters for use of any CompTIA Tech Marks are as follows:
- Any CompTIA Tech logo must be accurately shown in proportion and orientation. Distorting or rotating the logo is not permitted.
- Any CompTIA Tech logo must not be incorporated into any other mark or symbol. It may not be used as a border on or around any item.
- You may not use a CompTIA Tech logo as part of either your name or your company's name.
- The name of any CompTIA Tech certification must not be without the word "CompTIA Tech".
- No CompTIA Tech Logo or Trademark may be used as a domain name or as a part of a domain name.
Who Can Use CompTIA Tech Logos
The manner in which you use any CompTIA Tech logo reflects both on our association and your organization. Only authorized users can use or display a CompTIA Tech logo and your use is subject to these terms.
The authorized user only may use the Marks with respect to the activities within the scope of its qualification as an authorized user that meet all of CompTIA Tech’s applicable standards or requirements with respect to quality, service, and method of operation, or otherwise only in the form and manner CompTIA Tech prescribes in writing. If an authorized user qualified, they shall immediately cease using all Marks and Mark-bearing promotional materials. Thereafter, they shall no longer use in any manner whatsoever any of the Marks.
The authorized user must comply with all trademarks, trade name and service mark notice marking requirements of CompTIA Tech, including, without limitation, affixing “SM,” “TM,” or “®,” adjacent to all Marks in any and all uses thereof. The use of any additional words with any of the Marks must have CompTIA Tech’s prior written consent. The authorized user shall promptly cease and desist use or publication of any such materials to which CompTIA Tech shall from time-to-time object.
The authorized user acknowledges, and will not contest, CompTIA Tech’s exclusive ownership of any of CompTIA Tech’s trade names, service marks and trademarks, and all logos and derivations thereof, and all names and Marks licensed to CompTIA Tech (“Marks”). In addition, the authorized user acknowledges that it lacks and will not acquire any right to use the Marks other than as specifically set forth in this Agreement. All uses of the Marks by the authorized user shall automatically inure to the benefit of and become the property of CompTIA Tech. The authorized user shall not register any Mark or use any Mark in its legal or trade name. Further, the authorized user acknowledges, and will not contest, CompTIA Tech’s exclusive ownership of the Marks or the Information, including, without limitation, all sales literature, certification and examination information and business processes.
For permission and instructions for using the CompTIA Tech Career Academy’s name and logo, please contact 630-678-8300 or [email protected].