IT-Ready Technical Support

Gain training, CompTIA Tech Career Academy A+ certification and potential employer connections to launch your tech career

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Build Your Dream Career in Tech

There’s constant opportunity in tech for jobs that pay well and have lower unemployment compared to the national average, according to the U.S. Bureau of Labor Statistics.

Tech jobs can enable you to maintain a healthy work-life balance, allow you to help people, encourage creativity, and push you to learn more every day. Math skills are not a key requirement; communication and critical-thinking skills are needed in tech jobs. Plus, you can work nearly anywhere. Need more convincing? Learn more IT career options

If you’re ready to say “yes” to a tech career, one of the best places to start is on a tech help desk, according to job boards like Dice and Monster and tech industry publications like Computer World. But how do you land that first tech job? CompTIA Tech Career Academy is here to help, and you can be ready in as little as 16 weeks.

Student Holding Computer Parts

Say "Yes" to a Tech Career

More earning potential, mobility and job growth are just a few of the benefits you can gain with a tech career


IT salaries are higher than the average U.S. wage


Open tech jobs in the U.S. per quarter


Projected U.S. IT job growth from 2020 to 2030

What You Will Learn

In our IT-Ready Technical Support (online) program, you’ll learn technical skills necessary to prepare for your CompTIA A+ certification exam, one of the leading industry certifications for landing a job on an IT help desk and launching your tech career, according to research firms like Burning Glass. You’ll be taught by CompTIA A+ certified instructors and have access to online learning tools and discussion forums to reinforce your studies.

You’ll also receive targeted professional development to refine critical business skills, such as communication, conflict management, teamwork, critical thinking and problem-solving. You’ll be prepared to apply both technical and professional skills starting Day One of your tech job.

Training Details

Charlotte students in class

Why Choose CompTIA Tech Career Academy

As a non-profit, we’ve built our program to make you ready for the tech workforce – not just to land your first job, but to do that job well. Our staff, instructors, classroom and curriculum are focused on you and making your career dreams a reality. We only succeed if you succeed.

  • Industry-leading certifications
  • Proven model helping hundreds of students
  • Expert instruction from certified faculty
  • Paced for real learning
  • Career services for landing the job
  • Financial assistance available for qualifying students, and in some cases, 100% of tuition may be covered by our generous donors

Are We a Good Fit for You?

Our goal is not only to train you but to see you land—and succeed in—an IT job. You don’t need any prior tech experience to enroll. However, in order to be admitted to CompTIA Tech Career Academy, you must be:

  • At least 18 years old
  • A high school graduate or GED holder or have transcripts confirming higher-level degree(s) earned from an accredited institution
  • Eligible to work in the United States
  • Able to provide valid government-issued photo identification or driver’s license
  • Able to participate in an online interview
  • Able to take an aptitude test and achieve the minimum acceptable score
  • Able to speak, read/write and understand the English language
  • Able to use a computer to navigate in the Windows environment

Additionally, if enrolling in our online programming, you must be able to learn in an online environment and have access to the internet and a reliable laptop or desktop computer with a current web browser and Microsoft Office software applications.

Learn the details of how our IT-Ready Technical Support program works and what kind of commitment you’ll need to make in order to succeed.

Course FAQs

Two students working on a computer

Upcoming Programs

Our IT-Ready Technical Support (online) Program is offered over 16 weeks, Monday-Friday. Students attend sessions from 9 a.m. to 12:00 p.m. CT or 6:00 p.m. to 9:00 p.m. CT, depending on if they are in a morning or evening class.

Online Campus 

Applications for the program typically need time for assessment and processing, so apply early!

Students are required to be on time every day; the program allows only one absence and three tardies. Employers expect their staff to be on time, and we expect the same of our students in order to prepare you for your tech career.

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Our Alumni Say It Best

The troubleshooting skills I learned during IT-Ready Technical Support were incredibly important in my first position at Medtronic. Taking 20 to 25 help desk calls a day, you need to quickly diagnose and fix computer, mobile device, and printer issues, and having an actual method to work through was a lifesaver. The soft skills taught at IT-Ready also were vital.
- Jason Hernandez

Admissions Process



Start by filling out a simple online application.



Take a few short assessments to help us get to know you. Learn if you qualify to move on in the process.



Meet with an advisor in a video chat to discuss your interest in CompTIA Tech Career Academy.


Admissions Decision

Receive our admissions decision within two to three business days after your interview.


Financial Assistance

If you are seeking financial assistance, provide us with some additional information, and we can help you determine if you qualify.

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