Salary Stats of IT Support Specialists

Tide for IT Support Specialists Jobs Keeps Rising

By Lisa Fasold

Do you know how many jobs posted online are tech jobs in the U.S.? One in 10, according to Burning Glass Technologies Labor Insights which released its third-quarter 2019 data reports on how many jobs are posted online.

Burning Glass also said nearly 900,000 IT jobs were posted in the U.S. in Q3 this year. And, the tide for IT specialists or technical support jobs specifically keeps rising. Jobs for IT specialists/tech support went up 39 percent from 2017 to 2018 and were up another 9 percent in the first half of this year.

Plus, data from the Bureau of Labor Statistics reveals that the unemployment rate for computer-related occupations is consistently below the overall US rate by a comparison of 2.2 percent to 3.6 percent, showing more job stability for IT pros.


College degrees aren’t required

Most of those jobs posted aren’t requiring college degrees. Less than 25 percent of IT support specialist jobs posted required a 4-year degree, according to Burning Glass.

Training, certification in CompTIA A+ and career services from CompTIA Tech Career Academy can help you land one of those IT jobs.

Or maybe you have the tech training but not the soft skills needed to land an IT support specialist job? Burning Glass found that troubleshooting, communications, problem-solving and collaboration are the top skills employers want to see in IT job candidates. At CompTIA Tech, we train our students in both hard technical and soft skills.


Salaries above the national average

Beyond the plethora of jobs open and lower rate of unemployment, IT support specialist jobs also pay above the national average. The average salary for an IT support specialist in 2018 was $50,980, according to the Bureau of Labor Statistics. That’s 32% higher than all other U.S. occupations.

Salaries for IT support specialists in 2018 ranged from $31,220 to $84,510. The more experience, training and certification you get, the easier it is to move up the pay scale. See what the salary ranges are for IT jobs in your state or region in CompTIA’s annual research report, Cyberstates.


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