The site navigation utilizes arrow, enter, escape, and space bar key commands. Left and right arrows move across top level links and expand / close menus in sub levels. Up and Down arrows will open main level menus and toggle through sub tier links. Enter
and space open menus and escape closes them as well. Tab will move on to the next part of the site rather than go through menu items.
A help desk employee becomes knowledgeable about all IT functions — strengthening hard technical skills, providing insight into potential specialization, and positioning you for career advancement in both responsibility and salary.
It's the start of a New Year -- a New You. Ben Rohling, manager of academic affairs at CompTIA Tech, has advice on how to get certified and start your IT journey by prepping for and hopefully passing the CompTIA A+ exam.