Getting a Fresh Start
Working as an administrative assistant in Minneapolis, Susie Douang felt like she had hit a professional ceiling. But then she discovered our training and launched a new career in IT with unlimited potential.
“The CTCA staff believed in me. Employers before had told me ‘no’, but here everyone says ‘yes’, you can do this,” said Susie.
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Navy Vet Launches Civilian Tech Career
When Brittian McIntosh exited the Navy with an honorable discharge, management experience, communications expertise, top-secret clearance and stellar performance reviews, he expected his transition to a civilian job would be smooth. It wasn’t, until he entered our IT-Ready Technical Support program.
“The most important thing IT-Ready Technical Support did for me was help me believe in me again. The folks there chose me from a pool of applicants and had nothing but kind and encouraging words to say to me. It helped me build me back up again,” said Brittian.
Launching his Second Career
Keith Bryant’s passion for hands-on electronics work has burned his entire life. Training through IT-Ready Technical Support equipped him with knowledge and skills to turn that passion into a paycheck.
“The curriculum was exactly what I needed — there had been changes and I needed that information, and I needed to get back into the habit of studying,” said Keith.
Musician Applies his Talents to IT
Music has always been a passion for Jason Hernandez – but it can be a hard way to make a living. IT-Ready Technical Support gave him skills to launch a successful career in technology.
“I had considerable personal experience working with computers, but not enough to convince an employer to give me an entry-level position. I thought the program would be a good fit because I needed to make a big change in my life and the leaders at IT-Ready were sincere and capable. I felt comfortable that they had my best interests in mind and had the skills and knowledge to get me started in IT,” said Jason.
Career Launches with Apprenticeship
When Nicole R. Sain was laid off from a job that didn’t excite her, she saw it as a sign that working in the information technology field was where she should be. Now, having graduated from our IT-Ready Technical Support program, Nicole says, “the employment opportunities are endless.”
“Most programs that I saw touting CompTIA A+ certification only offered three to five days of full-time instruction — you then were left on your own to self-study and hopefully pass the exam. For me, that would have been overwhelming. I wanted as much classroom time as possible to help me understand the language and properly soak in the learning material with instructor-led support. The IT-Ready Technical Support program gave me the foundational knowledge I needed to successfully test for CompTIA A+ certification,” said Nicole.
Making Dreams a Reality
Growing up in Liberia, Nyankoi Solo Ngungkpan dreamed of someday living in America and working with technology. The IT-Ready Technical Support program helped make his dream come true.
“The hands-on and troubleshooting training was immense. But it’s the soft skills training that makes the IT-Ready program second to none. The skills I learned during the eight weeks of IT-Ready would have cost me a lot of money if I had gone elsewhere,” said Solo.