Apply Now for IT-Ready Technical Support in Chicago
In 8 weeks, you could be ready to take on a new career in IT. Join the IT-Ready Technical Support class in the Avondale/Chicago area. Classes are taught online due to the COVID-19 health situation and prepare students for the CompTIA A+ exam, as well as provide connections to employers for job opportunities. Our program is brought to you with support from Cognizant U.S. Foundation and in partnership with Wounded Warrior Project.
Summer Session/Term 6: June 15 - August 7; Applications due by May 22
Fall Session/Term 2: September 14 - November 6; Applications due by August 14
For preventative measures in response to the new coronavirus (COVID-19) outbreak, classes for IT-Ready Technical Support have moved to online instruction as of Monday, March 16. Applications for future classes remain open.
For the Chicago campus, classes run from 9am - 4pm, Monday-Friday. Students are required to be on time every day; the program allows only one absence and three tardies. Employers expect their staff to be on time, and we expect the same of our students in order to prepare you for your tech career.
Campus Address for when the class moves back into the classroom: 3390 N. Avondale Ave., Chicago, IL 60618 -- within Northeastern Illinois University's El Centro Campus.
What Will You Learn?
In our IT-Ready Technical Support program, you’ll learn technical skills to successfully pass both parts of the CompTIA A+ certification exam, one of the leading industry certification for landing a job on an IT help desk and launching your tech career, according to research firms like Burning Glass. You’ll also receive targeted professional development to refine critical business skills, such as communication, conflict management, teamwork, critical thinking and problem solving.
You’ll be prepared to apply both technical and professional skills starting Day One of your tech job. Plus, you’ll receive interview training, resume reviews and opportunities to meet with employers. Our staff are focused on your success – both during your training and in your future tech job!
Our Alumni Say It Best
We believe strongly in collaboration to achieve shared goals and work with leading nonprofits and organizations in Chicagoland to support our students with tuition grants, career services and additional learning opportunities.
IT-Ready Technical Support Program Details
The IT-Ready Technical Support program is an eight-week classroom-based program that consists of 240 clock hours of classroom instruction. This program prepares students to take and pass the CompTIA A+ certification examinations (CompTIA A+ 220-1001 and CompTIA A+ 220-1002). Successful students will earn their CompTIA A+ certification and a CTCA Certificate of Completion. This program prepares students for a Computer User Support Specialist or equivalent entry-level IT help desk role (CIP Code 11.1006, O-NET Number 15-1151.00).
This program teaches curriculum to students for CompTIA A+ certification; students receive this certification from a third party through an examination process. The cost of the program includes tuition, instruction, content, a CompTIA A+ 220-1001 Core 1 examination voucher, and a CompTIA A+ 220-1002 Core 2 examination voucher (and one retake voucher for each examination, if necessary).
CompTIA A+ 220-1002 covers PC hardware and peripherals, mobile device hardware, networking and troubleshooting hardware and network connectivity issues. CompTIA A+ 220-1002 covers installing and configuring operating systems including Windows, iOS, Android, Apple OS X, and Linux. It also addresses security, the fundamentals of cloud computing, and operational procedures.
Individuals who successfully complete the eight-week training program and achieve their CompTIA A+ certification can apply to jobs that our partners offer; CompTIA Tech Career Academy does not guarantee job placement after successful completion of the program.
|Fee Type||Fee Amount|
|Vouchers (CompTIA A+ 220-1001 Core 1, CompTIA A+ 220-2002 Core 2 and one retake voucher for each examination, if necessary)||$260.00|
|Official Transcript Fee||$0|
Financial Assistance Is Available
We believe tech careers should be accessible to anyone with a dream and passion to pursue them. We offer tuition grants to qualifying students.
Course Catalog: Access the course catalog for the IT-Ready Technical Support program here.
State Authorization: CompTIA Tech Career Academy is a private vocational institution that is approved to operate by the Private Business and Vocational Schools Division of the Illinois Board of Higher Education.
Accreditation: CompTIA Tech Career Academy is not accredited by an accreditor recognized by the U.S. Department of Education.
Leave of Absence:
Any student who seeks to leave CompTIA Tech before their training is done can request a leave of absence through the LOA form.
Complaints: CompTIA Tech Career Academy students may file a complaint with the Illinois Board of Higher Education, Division of Private Business and Vocational Schools. Complaints must be submitted in writing to the Board (Section 85(i)(1) of the Act). Information about the complaint may be submitted online through the IBHE website. Additional information regarding the complaint process can be obtained by contacting the Board at Illinois Board of Higher Education, Division of Private Business and Vocational Schools, 1 N. Old State Capitol Plaza, Suite 333, Springfield, IL 62701-1377, Phone: (217) 782-2551, Fax: (217) 782-8548, Website: www.ibhe.org.
Grievance Policy: Every student is encouraged to discuss his or her concerns or complaints with his/her academic advisor or the CompTIA Tech instructor or staff most able to assist the student in resolving the matter. If, however, the student is not satisfied with the result of these efforts, then the student may pursue a formal grievance by following our grievance policy.
Institutional Disclosure Information: Access the Institutional Disclosures Reporting Table here.