Chicago | Downers Grove Campus
Apply Now for IT-Ready Technical Support in Chicago
In 8 weeks, you could be ready to take on a new career in IT. Join the IT-Ready Technical Support class at one of our two campuses in the Chicago area and prepare for the CompTIA A+ exam, as well as gain connections to employers for job opportunities.
We're back in the classroom. Classes start soon, so apply now!
Chicago Campus Schedule
2022 Winter Session: January 31 - March 25; Applications open September 3 - November 26, 2021
2022 Spring Session: April 4 - May 27; Applications open November 5, 2021 - March 5, 2022
2022 Summer Session: June 13 - August 8; Applications open January 14 - May 14, 2022
2022 Fall Session: August 22 - October 17; Applications open March 25 - July 23, 2022
Downers Grove Campus Schedule
2022 Winter Session: February 7 - April 1; Applications open September 10 - December 3, 2021
2022 Spring Session: April 18 - June 13; Applications open November 19, 2021 - March 19, 2022
2022 Summer Session: August 22 - October 17; Applications open March 25 - July 23, 2022
2022 Fall Session: September 12 - November 4; Applications open April 15 - August 13, 2022
For the Chicago and Downers Grove campuses, classes run from 9am - 4pm, local time, Monday-Friday. Students are required to be on time every day; the program allows only one absence and three tardies. Employers expect their staff to be on time, and we expect the same of our students in order to prepare you for your tech career.
Chicago Campus Address: 3390 N. Avondale Ave., Chicago, IL 60618 -- within Northeastern Illinois University's El Centro Campus.
Downers Grove Campus Address: 3500 Lacey Road, Suite 100, Downers Grove, IL 60515
Covid-19 policy for in-person classes: CTCA Covid-19 policy
Course Catalog: Access the course catalog for the IT-Ready Technical Support program here
What Will You Learn?
In our IT-Ready Technical Support program, you’ll learn technical skills to successfully pass both parts of the CompTIA A+ certification exam , one of the leading industry certifications for landing a job on an IT help desk and launching your tech career, according to research firms like Burning Glass. You’ll also receive targeted professional development to refine critical business skills, such as communication, conflict management, teamwork, critical thinking and problem solving.
You’ll be prepared to apply both technical and professional skills starting Day One of your tech job. Plus, you’ll receive interview training, resume reviews and opportunities to meet with employers. Our staff is focused on your success – both during your training and in your future tech job!
Our Alumni Say It Best
We believe strongly in collaboration to achieve shared goals and work with leading nonprofits and organizations in Chicagoland to support our students with tuition grants, career services and additional learning opportunities.
IT-Ready Technical Support Program Details
The IT-Ready Technical Support program is an eight-week classroom-based program that consists of 240 clock hours of classroom instruction. This program prepares students to take and pass the CompTIA A+ certification examinations (CompTIA A+ 220-1001 and CompTIA A+ 220-1002). Successful students will earn their CompTIA A+ certification and a CTCA Certificate of Completion. This program prepares students for a Computer User Support Specialist or equivalent entry-level IT help desk role (CIP Code 11.1006, O-NET Number 15-1151.00).
This program teaches curriculum to students for CompTIA A+ certification; students receive this certification from a third party through an examination process. The cost of the program includes tuition, instruction, content, a CompTIA A+ 220-1001 Core 1 examination voucher, and a CompTIA A+ 220-1002 Core 2 examination voucher (and one retake voucher for each examination, if necessary).
CompTIA A+ 220-1001 covers PC hardware and peripherals, mobile device hardware, networking and troubleshooting hardware and network connectivity issues. CompTIA A+ 220-1002 covers installing and configuring operating systems including Windows, iOS, Android, Apple OS X, and Linux. It also addresses security, the fundamentals of cloud computing, and operational procedures.
Individuals who successfully complete the eight-week training program and achieve their CompTIA A+ certification can apply to jobs that our partners offer; CompTIA Tech Career Academy does not guarantee job placement after successful completion of the program.
|Fee Type||Fee Amount|
|Vouchers (CompTIA A+ 220-1001 Core 1, CompTIA A+ 220-2002 Core 2 and one retake voucher for each examination, if necessary)||$260.00|
|Official Transcript Fee||$0|
Financial Assistance Is Available
We believe tech careers should be accessible to anyone with a dream and passion to pursue them. We offer tuition grants to qualifying students.
Course Catalog: Access the course catalog for the IT-Ready Technical Support program here.
State Authorization: CompTIA Tech Career Academy is a private vocational institution that is approved to operate by the Private Business and Vocational Schools Division of the Illinois Board of Higher Education.
Accreditation: CompTIA Tech Career Academy is not accredited by an accreditor recognized by the U.S. Department of Education.
Complaints: CompTIA Tech Career Academy students may file a complaint with the Illinois Board of Higher Education, Division of Private Business and Vocational Schools. Complaints must be submitted in writing to the Board (Section 85(i)(1) of the Act). Information about the complaint may be submitted online through the IBHE website. Additional information regarding the complaint process can be obtained by contacting the Board at Illinois Board of Higher Education, Division of Private Business and Vocational Schools, 1 N. Old State Capitol Plaza, Suite 333, Springfield, IL 62701-1377, Phone: (217) 782-2551, Fax: (217) 782-8548, Website: www.ibhe.org.
Grievance Policy: Every student is encouraged to discuss his or her concerns or complaints with his/her academic advisor or the CompTIA Tech instructor or staff most able to assist the student in resolving the matter. If, however, the student is not satisfied with the result of these efforts, then the student may pursue a formal grievance by following our grievance policy.
Covid-19 policy for in-person classes: CTCA Covid-19 policy
Institutional Disclosure Information: Access the Institutional Disclosures Reporting Table here.