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Why are service-industry workers ideal candidates for entry-level positions working with technology? Because, like other service jobs, IT help desk work is about listening, then helping people meet needs and solve problems

Read about how 3 graduates of CompTIA Tech's IT-Ready Technical Support program launched successful tech careers after their help desk training.

ServiceNow shows how easy it can be to help future IT pros. Plus, mentoring from industry professionals give our students a leg up when applying for tech jobs.

U.S. Air Force veteran and CompTIA Tech Career Academy instructor Stephen Padilla explains why the skills and work ethic developed during their military careers make veterans excellent candidates for jobs as IT support technicians.

Minneapolis embarked upon an ambitious effort to upgrade city technology offerings. To succeed, they needed a top-notch help desk. For that, officials looked to CompTIA Tech Career Academy.

Are the unstable times of the pandemic motivating you to change careers? Consider tech training for a new job on the IT help desk in 2021.

As pandemic protocols can make us feel isolated, Priyanka Neupane of Medtronic says help desk specialists, including those graduating from CompTIA Tech, can help colleagues feel a little closer.

A tech career is not all about hardware and the latest gadget. Being human – exhibiting emotional skills – is critical in achieving long-term tech success.

Getting started in tech with a help desk job? Hear from recent CompTIA Tech Career Academy graduates on how to successfully launch your career in tech.

Discover your tech niche: Most help desk technologists find their job experience on the help desk aids them in identifying where they want to go next in their tech careers.